Controller - (E-Commerce)

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<h2>About FinanceWithin</h2><p style="min-height:1.5em">We’re building the financial backbone for the most ambitious consumer brands in the country. Our firm combines McKinsey-level strategy, Big Four precision, and founder-grade hustle to serve e-commerce and CPG companies from startup to scale, and from zero to exit.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">We are striking the right balance between traditional accounting and embedded partnership. We work inside our clients’ businesses, providing not just financial clarity but operational firepower to move fast, stay lean, and grow with confidence.</p><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em">If you’re looking to do the best work of your career (surrounded by smart, motivated, kind people) we’d love to meet you.</p><p style="min-height:1.5em"></p><h2>About The Role</h2><p style="min-height:1.5em">As a <strong>Controller</strong>, you will oversee a pod of Accounting Managers, bookkeepers, and a book of clients. You will be the main support and direction for your team, so it is imperative that you are an outstanding communicator and have strong business acumen paired with Accounting Expertise. You will be responsible for the timely delivery of weekly and monthly financial reporting to clients via your team and will serve as an escalation point, strategic advisor, and thought partner for your clients. You will be responsible for the accuracy of the data presented and are the last stop for quality control of deliverables. The most successful candidate will be a proven leader and will have a strong background in a multi-client environment, e-commerce, and be extremely tech-savvy with a focus on creating automations and efficiencies utilizing technology and AI tools.</p><p style="min-height:1.5em"></p><h2>Responsibilities</h2><p style="min-height:1.5em">This role is solutions-oriented and requires proactive engagement to ensure client success.</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Oversee month-end close and all key accounting-related activities for your pod</p></li><li><p style="min-height:1.5em"><strong>Financial Package Review:</strong> Reviewing Management Reports with Key Metrics</p></li><li><p style="min-height:1.5em"><strong>Accounting Package Review:</strong> Ensuring proper reconciliations for ALL balance sheet accounts and trend analysis for both the balance sheet and P&L</p></li><li><p style="min-height:1.5em"><strong>Inventory Management Review:</strong> Including reconciling inventory (Physical, Sub to GL), Inventory write off and Obsolescence adjustments, and reviewing individual product costs and ensuring accuracy in inventory software and systems.</p></li><li><p style="min-height:1.5em">Review Accounts Receivable processing and aging reports (no collections)</p></li><li><p style="min-height:1.5em">Review Accounts Payable processing and aging reports and bill payments in <a target="_blank" rel="noopener noreferrer nofollow" href="http://Bill.com">Bill.com</a> (or related software) for clients</p></li><li><p style="min-height:1.5em">Review Payroll Processing, including journal entries and accruals</p></li><li><p style="min-height:1.5em">Provide ad hoc reports or details as requested</p></li><li><p style="min-height:1.5em">Provide Dashboards and KPIs to clients</p></li><li><p style="min-height:1.5em">Help clients develop SOPs around finance and accounting best practices</p></li><li><p style="min-height:1.5em">Educate clients on their financial situation and be a thought partner for solutions and a strategic advisor</p></li><li><p style="min-height:1.5em">Oversee client communications and serve as an escalation point</p></li><li><p style="min-height:1.5em">Supervise and train team on client and administrative duties</p></li><li><p style="min-height:1.5em">Develop SOPs and training documents and contribute to the internal team as a thought partner</p></li><li><p style="min-height:1.5em">Lead training sessions</p></li><li><p style="min-height:1.5em">Strategically lead your team in creating efficiencies, building automations, and ensuring AI enablement where possible.</p></li><li><p style="min-height:1.5em">Manage a budget for your pod</p></li><li><p style="min-height:1.5em">Maintain clean files and document storage</p></li></ul><p style="min-height:1.5em"></p><h2>Qualifications</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">7+ years of experience in full-cycle accounting</p></li><li><p style="min-height:1.5em">2+ years of experience in a multi-client or consulting role</p></li><li><p style="min-height:1.5em">2+ years of experience leading a team</p></li><li><p style="min-height:1.5em">Minimum of a Bachelor's Degree in Accounting required</p></li><li><p style="min-height:1.5em">Advanced level expertise in QBO and Excel required</p></li><li><p style="min-height:1.5em">NetSuite and Xero experience highly valued</p></li><li><p style="min-height:1.5em">Experience with e-commerce clients is required</p></li><li><p style="min-height:1.5em">Experience with typical e-commerce tech stack, like Shopify, Amazon, PayPal, <a target="_blank" rel="noopener noreferrer nofollow" href="http://bill.com">bill.com</a>, etc. required</p></li><li><p style="min-height:1.5em">Experience with Wholesale and retail platforms like SPS Commerce, Target, etc. highly valued</p></li><li><p style="min-height:1.5em">Solid understanding of GAAP and a firm grasp of accounting best practices required</p></li><li><p style="min-height:1.5em">Audit and/or Due Diligence Support experience highly valued</p></li><li><p style="min-height:1.5em">Solid understanding of financial statements and how to evaluate them required</p></li><li><p style="min-height:1.5em">Excellent analytical and communication skills required</p></li><li><p style="min-height:1.5em">Ability to effectively prioritize and manage time in a remote work environment required</p></li><li><p style="min-height:1.5em">Proactive and team-centric attitude required</p></li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...