Senior DevOps Engineer

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<p>๐Ÿš€ <strong>Join Visor.ai as a Senior DevOps Engineer</strong></p><p>At Visor.ai, we are on a mission to revolutionise AI and automation for Contact Centers. We humanize AI Agents so companies can automate up to 85% of customer interactions, boosting efficiency without compromising experience.</p><p>Founded in 2016 with big dreams and an innovation award, we have grown into a trusted AI partner for leading brands across multiple industries and countries. Now, we are looking for a <strong>Senior DevOps Engineer</strong> to join our team and help us scale a highly reliable, high-performance AI platform.</p><p></p><p>๐Ÿค– <strong>Your Mission</strong></p><p>As a <strong>Senior DevOps Engineer</strong>, youโ€™ll be responsible for designing, automating, and operating the core infrastructure of our platform, ensuring scalability, resilience, and high development velocity.</p><p></p><p>๐ŸŽฏ <strong>What Youโ€™ll Do</strong></p><p>โ˜๏ธ <strong>Cloud & Platform Architecture</strong></p><ul><li><p>Design and evolve our cloud architecture on AWS</p></li><li><p>Operate and optimize Kubernetes clusters in production</p></li><li><p>Improve scalability, reliability, and performance of the platform</p></li><li><p>Work closely with engineering teams to reduce lead time for releases</p></li></ul><p>โš™๏ธ <strong>Automation & Delivery</strong></p><ul><li><p>Automate infrastructure using Terraform (Infrastructure as Code)</p></li><li><p>Build and improve fast, reliable CI/CD pipelines (GitLab)</p></li><li><p>Reduce manual work through automation and internal self-service</p></li><li><p>Introduce advanced automation and AI-assisted tools into operational workflows</p></li></ul><p>๐Ÿ“Š <strong>Performance, Cost & Reliability</strong></p><ul><li><p>Optimize cloud costs and resource usage</p></li><li><p>Implement strong observability (monitoring, logging, tracing)</p></li><li><p>Improve security and networking (VPCs, routing, private networking, IAM)</p></li><li><p>Support low-latency, real-time workloads (voice and streaming)</p></li></ul><p></p><p>๐Ÿ˜Ž <strong>What Weโ€™re Looking For</strong></p><ul><li><p>5+ years of experience in DevOps / Cloud / Platform Engineering</p></li><li><p>Strong hands-on experience with AWS in production environments</p></li><li><p>Real-world experience running Kubernetes in production (not just labs)</p></li><li><p>Strong networking knowledge (VPC, routing, NAT, load balancers, DNS, etc.)</p></li><li><p>Strong experience with Infrastructure as Code (Terraform is mandatory)</p></li><li><p>Automation-first mindset (you avoid manual work whenever possible)</p></li><li><p>Ability to work closely with engineering teams</p></li><li><p>Comfortable using AI-assisted tools (e.g. Claude Code or similar) to boost operational productivity</p></li><li><p>Openness to integrating AI-based automation into day-to-day workflows</p></li></ul><p>โœจ <strong>Nice to Have</strong></p><ul><li><p>Experience with real-time / voice / streaming systems</p></li><li><p>Experience with cloud cost optimization</p></li><li><p>Advanced observability setups</p></li><li><p>Experience in multi-tenant SaaS environments</p></li></ul><p></p><p>๐ŸŽ <strong>Whatโ€™s in it for you</strong></p><p>๐Ÿ’ฐ Competitive compensation package<br>๐Ÿฉบ Health insurance<br>๐Ÿš€ Career growth opportunities<br>๐ŸŽŸ Access to training, events, and conferences<br>๐Ÿก Remote First model โ€“ and if you stop by one of our offices:<br>โ˜• Free coffee | ๐ŸŽฎ Arcade | ๐ŸŒ‡ Rooftops & terraces | ๐ŸŽ‰ Team events</p><p>๐Ÿ’ช <strong>Ready to shape the future of AI with us? Apply now!</strong></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...