Remote Customer Service Client Advisor

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About the position

AO Globe Life is actively hiring motivated professionals to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or for individuals who thrive in a people-focused, service-oriented environment. Comprehensive training, scheduled client consultations, and structured mentorship are provided to help you succeed while building a meaningful career from anywhere in the United States. AO Globe Life supports union members, credit union clients, and veterans across the United States by helping families understand options that protect their financial futures. With more than 70 years of service, our organization continues to grow through a remote-first model focused on integrity, service, and professional development. If you are looking to begin a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining the AO Globe Life team.

Responsibilities

  • Conduct scheduled virtual consultations with clients via Zoom
  • Help individuals and families understand available coverage options
  • Guide clients through the onboarding and enrollment process
  • Maintain clear and accurate digital records of client interactions
  • Provide professional, client-focused support throughout each interaction
  • Participate in mentorship programs, training sessions, and team development meetings
  • Build strong, long-term relationships with clients

Requirements

  • Strong communication and interpersonal skills
  • Organized, self-driven, and comfortable working independently
  • Confident using video communication and digital tools
  • Passion for helping others in a service-oriented environment
  • Applicants must be legally authorized to work in the United States and have a reliable internet connection and a Windows-based laptop or PC with a webcam.

Nice-to-haves

  • Customer service or consultative experience is helpful but not required

Benefits

  • Fully remote role available throughout the United States
  • Flexible scheduling with autonomy over your workday
  • Pre-qualified client consultations provided
  • Structured training and licensing support
  • Leadership development and advancement opportunities
  • Recognition programs and professional growth initiatives
  • A supportive, people-focused team culture
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