Product Designer III – Live Events

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Job Description:

  • This Product Designer III leads, mentors, guides, and contributes to the User Experience discipline across all IT development teams.
  • Collaborates closely with developers, product managers and other development team members to maximize the user experience.
  • Working closely with software developers, trains them to create and improve wireframes, prototypes, user flows, mockups, style-guides and other artifacts of the design process.
  • Contribute to establishment of design guidelines, best practices and standards, leveraging up-to-date and emerging design patterns and trends.
  • Ensures that a consistent design language is applied across the product by maintaining consistency in visual elements and behavior.
  • Conducts user research and evaluates user feedback in collaboration with other development team members and business leaders.
  • Develops and manages user personas in order to accurately design products for Compassion users such as employees and sponsors.

Requirements:

  • Own and drive end-to-end experience design across the full concert lifecycle (pre-event, in-venue, and post-event engagement)
  • Translate ambiguous concepts into clear product directions, journey maps, and experience flows
  • Lead 0→1 ideation for fan experiences (e.g., interactive wearables, QR-enabled touchpoints, immersive engagement moments)
  • Design across multi-surface ecosystems including mobile, web, physical/digital integrations (e.g., bracelets), projection, and live environments

Benefits:

  • Receive generous paid time off
  • 10% contribution to a 403(b) retirement fund on top of your salary
  • excellent healthcare coverage
  • free short-term professional counseling
  • Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.
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