<p><strong>Publication date :</strong> Jun 05, 2026, 12:00AM</p>Orange Business is here!<p style="margin: 0px;"><iframe src="//" width="560" height="314" sandbox="" allowfullscreen="allowfullscreen"></iframe></p>About us<p style='font-size:16px'>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p>About the role<p><p class="MsoNormal" style="margin-left:14.4pt;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">As a key figure in ensuring the seamless integration and optimization of our customer's networks, you will lead critical incident resolutions and implement innovative solutions that enhance business operations and customer satisfaction.</span><span lang="EN-US"><o:p></o:p></span></p><ul><li class="MsoListBulletCxSpFirst" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Lead P1 and MI crises calls to deliver swift resolutions, minimizing impacts on business operations.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Plan and standardize changes effectively to ensure a high quality of service.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Implement all IP configuration changes and manage customer network integrations, focusing on hybrid and customized networks.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Ensure the on-time and accurate execution of customer RFCs, aimed at delivering outstanding experiences.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Maintain a target of zero errors through careful completion of tasks.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Collaborate in Low-Level Design calls, contributing to network design and integration proposals.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Utilize knowledge of WAN, MLAN, WLAN, SDx, Optimization and Scripting (Automation) in daily operations.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Engage in technical escalation management and serve as the technical SPOC for internal L1-L2 teams.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Conduct quarterly and half-yearly technical audits for designated customer networks.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Manage level 3 incidents and lead technical discussions both with customers and internal stakeholders.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Facilitate training on new technologies for the team and cross-functional groups.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Document all changes performed in the customer network accurately.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Perform routine security audits and compliance checks to ensure network integrity.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Build final configurations and conduct SAT/CAT for customers.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Act as a level 3 entity for chronic incidents and major escalations.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Support 24/7 operations including out-of-office hours change requests.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Drive compliance with Orange processes and support necessary tool updates during BAU and migration projects.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Effectively manage change and communicate with stakeholders, harnessing innovative thinking to meet evolving business needs.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Demonstrate the ability to operate under pressure and manage multiple tasks simultaneously.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Apply industry knowledge and best practices to deliver continual improvement solutions.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Create and execute development plans, adjusting as necessary to meet changing requirements.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Project manage large-scale migrations adhering to standard processes and procedures.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpMiddle" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Measure Change Management efficiency to ensure performance metrics meet established KPIs.</span></span><span lang="EN-US"><o:p></o:p></span></li><li class="MsoListBulletCxSpLast" style="margin-left:36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;tab-stops:list 18.0pt;"><span style="color:black;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">Monitor process compliance and conduct adherence audits for operational standards.</span></span><span lang="EN-US"><o:p></o:p></span></li></ul></p></p>About you<p><p class="MsoNormal" style="margin-left:14.4pt;"><span style="font-family:Times New Roman"Calibri (Body)",serif;mso-fareast-font-family:Times New Roman"Calibri \(Body\)";" lang="EN-US">You are a seasoned network professional with a minimum of 8-12 years of experience in core enterprise networking, specifically in MPLS VPN environments. Holding CCNA, CCNP, and CCIE certifications along with an Engineering Degree in Telecommunications or a related field, you excel in both technical skills and effective communication in English and Hindi, showcasing an impressive blend of expertise and interpersonal capabilities.</span><span lang="EN-US"><o:p></o:p></span></p></p></p><br/><p><p style='font-size:16px'><p style='font-size:16px;16px'>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p></p></p></p>What we offer<p><p style=font-size:16px><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p></p>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;">
At Orange, only your skills matter.
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Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.</br>Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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