GESTOR/A PERSONAL A DISTANCIA - CONNECTA - PARTICULARES - CONTRIBUIDOR INDIVIDUAL

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<span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Which projects do we work on?</b></h2> </div><div><p>Manage, monitor, support and commercialise the customers of its Particular Banking portfolio, identifying sales opportunities, maintaining an appropriate level of interlocation through the remote channels available to them, and offering them the products most suited to each of them, with the aim of contributing to achieving the challenges established for its centre.<br> Anticipating current and future needs based on a new relationship with the customer through the use of new technologies existing in the Entity and in the market.</p> <p>The responsibilities that you will assume in the position are:</p> <ul> <li>Manage the assigned customer portfolio.</li> <li>Analysing the result of the commercial activity within the portfolio</li> <li>Promoting digital transformation by encouraging the use of the Bank's digital tools and app.</li> <li>Organise the operational and administrative activities of the portfolio.</li> <li>Collaborate with the manager in the analysis and monitoring of the evolution of the risk of the customers of its portfolio.</li> <li>Monitor the performance of the balance sheet and the income statement of its portfolio.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Minimum requirements</b></h2> </div><div><ul> <li>Experience and skills in the commercial management of customer portfolios.</li> <li>Knowledge of the bank's portfolio of digital products and services.</li> <li>MIFID, LCCI and IDD Certification required</li> </ul> <p>Other requirements:</p> <ul> <li>Control and monitoring of Operational Management.</li> <li>Knowledge of Commercial Systems.</li> <li>Knowledge of products marketed in the private banking sector.</li> <li>Knowledge and management of NPLs.</li> <li>Innovation and openness to change</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What do we offer?</b></h2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job profile</b></h2> </div><div><p>Figure of specialized manager who is responsible for meeting the needs of customers through remote channels, relying on the technological capabilities of the entity. They provide specialized advice on products and manage contracting digitally.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Skills</b></h2> </div><div><div>H COMMERCIAL SYSTEMATICS</div><div>H CUSTOMER RELATIONSHIP MODEL</div><div>H INDIVIDUAL BANKING PRODUCTS AND SERVICES</div><div>H PRODUCT COMBINATION-BASED SALES</div><div>H COMMERCIAL MANAGEMENT AND CLIENT PORTFOLIO</div><div>H CLOSING DIGITAL SALES</div><div>S.1.1 ALLIANCES – COLLABORATION AND TRANSVERSALITY</div><div>S.1.4 ALLIANCES – COMMUNICATION</div><div>H CREDIT RISK</div><div>H DIGITAL CUSTOMER ONBOARDING AND ENROLLMENT</div><div>S.1.3 ALLIANCES – INFLUENCE</div><div>H PROCESS FOR PRIORITIZING AND PLANNING COMMERCIAL CONTACTS</div><div>S.1.2 ALLIANCES – CUSTOMER ORIENTATION</div><div>S.2.1 HUMANISM – COMMUNICATION AND EMPATHY</div><div>S.2.2 HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP</div><div>H CONSULTING</div><div>H MULTICHANNEL AND DIGITAL CUSTOMER SERVICE</div><div>S.4.1 ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT</div><div>S.3.1 EMPOWEREMENT – FOCUS ON RESULTS</div><div>S.5.1 DIVERSITY – PROMOTING DIVERSITY</div><div>H ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIES</div><div>H COMMERCIAL TOOLS</div></div></div></div> </span>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...