Barista -Adios Amigos (NYC)

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Dark Matter Coffee Barista Position Description


A DMC barista excels in the areas of:


Customer Experience
  • Makes each customer welcome, greets each customer as they arrive and bids farewell as they leave
  • Takes an empathetic approach to cafe operations
  • Meets all customer inquiries with kind and genuine explanations; creates a safe and open environment for exchanging thoughts
  • Curates musical choices tastefully to create good vibes, taking into account such factors as the time of day and present audience
  • takes pride in being a member of the DMC family



Teamwork
  • Arrives on time, ready to work; has a range of available hours
  • Communicates openly with coworkers; anticipates the needs of others based on changing demands of the cafe
  • Is self-motivated to practice bar skills, engage customers, and initiate side work and cleaning tasks
  • Takes personal responsibility for being an exceptional member of the team



Knowledge
  • Possesses a natural curiosity and actively seeks new information to develop an adaptive command over our ever ever-changing portfolio
  • Fills out at least one QC report at every opportunity (at least one per shift); tastes everything ever served and/or sold as retail to expand palate and coffee knowledge
  • Hypothesizes and experiments; invite everyone around to taste and partake in discussion



Technical Skills

  • Balances flow of positions on the floor (register, barback, bar, etc.)
  • Maintains cleanliness of work areas even during busy hours
  • Proficiency over espresso bar and brewing skills, including handcraft methods
  • Practices and builds skills to cultivate confidence and consistency



As a DMC barista, you are a bridge connecting the world of Dark Matter to the World at Large. Be prepared to smile, learn, engage, and grow. DMC baristas are coffee rockstars with hearts of gold.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...