Background Screening Researcher - Remote

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Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Background Screening Researcher. This role involves managing background report orders, conducting a variety of background checks, verifying candidate information, and ensuring accuracy and compliance in final reports. The ideal candidate will have excellent problem-solving skills, professional communication abilities, and experience with data entry and computer applications. Knowledge of the Fair Credit Reporting Act (FCRA) is preferred.

Responsibilities:
  • Manage incoming background report orders and prioritize tasks efficiently.
  • Process and review background search results, including criminal, driver, substance abuse, and verifications.
  • Conduct criminal background checks using various systems, public access interfaces, and vendor resources.
  • Contact employers, personal and professional references, and educational institutions to verify candidate-provided information.
  • Perform data entry to document search results accurately.
  • Conduct additional non-criminal and non-verification background screening searches as needed.
  • Review background report components for completeness, accuracy, and compliance before finalizing reports.
  • Assist in generating and managing client and company background report metrics.
  • Support with tasks such as client and vendor communications, onboarding new customers, and implementing system or client change requests.

Required Qualifications:
  • Proficiency in navigating multiple computer applications with speed and accuracy.
  • Strong persistence and effective probing skills.
  • Ability to quickly and accurately document information.
  • Excellent judgment and ability to report accurate findings.
  • Problem-solving and analytical skills for resolving complex issues.
  • Strong organizational skills with the ability to multitask and maintain high attention to detail.
  • Typing speed of 40 words per minute or more.
  • Solid grammar and spelling accuracy.
  • High school diploma or equivalent experience.
  • Proficiency in data collection and computer applications.
  • Previous data entry experience.
  • Professional verbal and written communication skills.
  • Exceptional active listening skills with the ability to accurately capture and document information.

Preferred Qualifications:
  • Experience in the background screening industry.
  • Knowledge of the Fair Credit Reporting Act (FCRA) as it applies to employment screening.
  • PBSA (Professional Background Screening Association) Basic or Advanced Certification.

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Remote

About the Company:
Command Investigations



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